Shipping & Delivery
We're committed to getting your order to you safely and on time. Here's everything you need to know about how we ship.
Shipping Coverage
We ship across India! Whether you're in a metro city or a smaller town, we've got you covered. We deliver to all major regions across the country.
Places we don't currently ship to: Remote areas including the Andaman and Nicobar Islands and a few other isolated regions. If you're unsure whether we deliver to your area, you'll know at checkout—our system will let you know if your pin code is serviceable.
Delivery Timeline
Standard Delivery: 7–10 Business Days
Most orders arrive within 7–10 business days from the date of dispatch. During peak seasons or high-volume regions, it might take a little longer—but we’ll keep you updated every step of the way.
Order Processing: Orders placed on weekends or holidays will be processed the next business day.
Dispatch Timeline: Once your order is confirmed and payment is verified, we dispatch within 2–3 business days after quality checks.
Shipping Costs
No Hidden Charges—Everything's Included!
Shipping costs are built into the product price you see on our website. No surprise charges. Just transparent, honest pricing.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email and SMS. You can use this to monitor your package’s journey in real time.
What If Something Goes Wrong?
Damaged Product?
- Record a video of the damaged product and packaging
- WhatsApp us the video along with your order details
- We'll verify and confirm the damage
- You'll get a full refund—no questions asked, once verified
The refund will be processed within 5–7 business days after verification.
Processing Days
We process all orders on business days only (Monday through Friday). Orders placed on weekends or holidays will start processing the next business day.
Why Our Shipping Process Works
- Quality Control First: Every product is inspected before it ships
- Careful Packing: We pack with care because your order matters
- Real Tracking: You get actual tracking info
- Customer-First Refunds: Full refund for damaged items
- Transparent Pricing: Shipping included—no surprises
Have Questions?
We're here to help!
• WhatsApp: [Your WhatsApp Link]
• Email: [Your Email Address]
We typically respond within 24 hours on business days.
Quick Reference
| Question | Answer |
|---|---|
| Where do you ship? | All across India (except remote islands like Andaman & Nicobar) |
| How long does delivery take? | 7–10 business days from dispatch |
| When do you dispatch? | Within 2–3 business days of order confirmation |
| Do you offer free shipping? | Shipping is included in the product price—no hidden charges! |
| Can I track my order? | Yes! Via email and SMS tracking number |
| What if my package is damaged? | Full refund within 5–7 business days after verification |
| Do you ship on weekends? | Orders are processed on business days only |
| How do I claim a damaged item? | WhatsApp us a video of the damage with your order details |
Our Commitment to You
Shopping with Kartico means peace of mind. We've carefully sourced every product, inspected it ourselves, and packed it with care. We stand behind our products with honest, transparent shipping policies.